Discover and Manage Your Digital File Archive Privacy

At Rayne.works, we prioritize your privacy and are committed to handling your personal information with the highest level of confidentiality and transparency. This Privacy Policy describes how we collect, use, share, and protect your data while you use our document conversion services.

1. Types of Information We Collect

We collect different kinds of information from you when you use our services, including:

  • Personal Information: This includes details like your name, email address, and other contact information you provide when registering for an account or requesting support.
  • Document Information: This refers to the PDF files and associated metadata that you upload for conversion to HTML format.
  • Usage Data: This covers information about your interactions with our website and services, such as IP addresses, types of browsers used, and the times you visit our site.

2. How We Utilize Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: We process your PDF documents, enhance our platform based on user feedback, and continuously upgrade our services to better serve your needs.
  • To Communicate With You: We may send you updates, alerts, and promotional offers related to our services. You can opt out of these communications at any time by following the unsubscribe link included in the emails.
  • To Maintain Security: We analyze usage data to detect and prevent fraudulent activities, misuse, and unauthorized access, ensuring a secure experience for all users.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, there are specific circumstances under which we may disclose your information:

  • To Third-Party Service Providers: We may share your information with trusted partners who assist with functions such as payment processing and customer support. These partners are obligated to protect your information and use it only for the purposes we specify.
  • For Legal Reasons: We may disclose your information if required by law or in response to valid requests from governmental authorities, such as subpoenas or court orders.

4. Protecting Your Information

We implement robust security measures to safeguard your information from unauthorized access, alteration, or destruction. This includes employing encryption technologies and maintaining a secure server environment. While we strive to provide the highest level of security, please be aware that no system is entirely immune to threats, and we cannot guarantee absolute security.

5. Your Rights and Choices

  • Access and Update: You have the right to view and update your personal information through your account settings or by contacting us directly.
  • Opt-Out of Marketing Communications: You can opt out of receiving marketing messages at any time by following the unsubscribe instructions in those communications.
  • Request Data Deletion: You can request the deletion of your personal information by contacting us, subject to any applicable legal or contractual obligations.

6. Modifications to This Privacy Policy

This Privacy Policy may be revised periodically to reflect changes in our practices or to comply with new legal, operational, or regulatory requirements. Significant updates will be communicated by posting the revised policy on our website. Your continued use of our services following such updates signifies your acceptance of the new terms.

We value the trust you place in Rayne.works and are committed to protecting your privacy while providing a secure and positive service experience.

Feel free to adjust this Privacy Policy to align with your organization’s specific practices and legal requirements.